Customer Guide
Our Client Testimonials are current and always kept up to date.
Client Testimonials
- "Brown's Service is exceptional, it is a pleasure to work with a company that deliver what they say each and every time."
- "Very happy with the service and the Job Portal is superb"
- "Very good service, more than happy. Thank you"
- "Superb service all round, much better than expected"
- "Browns are working very well for us, very polite and helpful drivers"
- "Festive Greetings to all of you and many thanks for your excellent service over the year"
- "Top Marks. A good Service and I will be using you again"
Sirs,
A quick note to say how very impressed I've been by your service today.
Not only an acceptable price but an extraordinarily efficient delivery and collection service.
Thank you.
G. Miles
Dear Sir,
I thought your online booking service was easy and straight forward to use. Your website was the most easy to make my order through which is why I used you. I was completely happy with your service and the prompt way you dealt with the slight complications which arose in getting the pallet to me.
Top Marks, a good service and I will be using you again.
C. George
Dear David,
Wonderful Service! Perfect Service, Collection, Delivery all ontime. I would have no hesitation in using your services again as the rate was also competitive.
Keep up the good work.
Thank you,
Mandy Westmoreland
Hi,
That’s extremely efficient; I think 5 hours from initial phone call to account facility, web log in, matrix price rates and first job booked in. Good work!
Look forward to working closely with you.
Best Regards
Steve
Merry Christmas and a big thank you from myself, Jed and Simon in dispatch for the very efficient service you have provided over the past year, it has really made a difference to our service to our customers.
Thank you very much
Helen
Sales Administrator
I have just had a pallet delivered to my house in Crewe and I would like to make the following comments:
I would like to thank all of the girls concerned for there help and assurance that I would have the delivery on time and agreed as on 20.11.08.
Your driver had a most difficult address to deliver to! He could not get his vehicle to the point of delivery as cars were parked in the streets, blocking the entry to the address required.
One of Browns Profesional drivers did not give in (SERVICE GUARANTEED), he parked his vehicle two streets away and using the pump truck pushing the pallet to my garage with no complaints and then placed it where I asked him to. Been the professional driver that he is with no complaints and courteous at all time he is a credit to your company and a driver to admire.
My wife and I would like to thank him for his efficiency and the delivery was made on time.
A JOB WELL DONE!
Mr & Mrs Williams
“I just wanted to drop a line to say a big thank you to and your staff for your service this year, it has been fantastic. As you are well aware before we came to you we had a number of issues with various haulage/carrier companies but since we have given our business over to Browns, I am pleased to say we have had no problems.
I look forward to continuing our business relationship next year and would like to take this opportunity to wish you and everyone at Browns a very Merry Christmas and a Happy New Year."
Kind regards,
Julie
Julie Pettitt
General Manager
“We have only been using them for around 18 months but we find their service excellent. Their rates are competitive but more importantly you are guaranteed a high standard of customer service. Their staff are very friendly and revert back with information when required."
Kelly Edwards
Irish Operations Supervisor
"Browns Distribution have been providing us with extremely reliable and cost effective Pallet Distribution and Road Haulage Services for over 22 Years. Constantly demonstrating innovative progression within the Pallet Distribution Industry, staff training within their offices and excellent customer service skills.
We would recommend Browns Distribution Services Ltd to any person who requires a peace of mind with regards to their Pallet Distribution and Road Haulage Transportation Requirements."
David Cartlidge
Customer Services Manager
Click here to contact Browns and move your distribution forward today



