Customer Guide
Online Booking and Pallet Tracking
Browns distribution offer our customer base a fully visible, value added service including live online pallet tracking, live signature capture and a unique on-line booking form to minimize office paper waste and increase personnel productivity. This alone increases Pallet Distribution and Road Haulage Transportation efficiency.
Online POD (Proof of Delivery)
Once a delivery has been completed and signed for (if hard proof of delivery has been used) within 24 hours the POD will be available for viewing via the job portal. PODs can be printed or e-mailed to interested parties.
Pallet Track and Trace
Consignments can be tracked and traced at any stage of the delivery process. As the consignment passes through the delivery process customers will receive five status updates finishing with “Scanned on Delivery Vehicle”.
All of this information is recorded using Incab Telematics Technology along with satalite vehicle tracking. These work in synergy with Microsoft Virtual Earth. Clients can actually recieve Live information with regards to their consignments. This service offers our customers visual images of our vehicles using Road Haulage Networks. Our Online Job Portal allows accurate Estimated Time of Arrivals Live at any time during the Pallet Distribution process.
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