Customer Guide
Benefits Included
• Accelerate your Order to Invoice
• Reduce Paperwork
• Customer Interaction
• Complete Visibility
• Full Audit Trails
Our software has been developed so it can be used by the end user who is expecting the delivery. By utilising Live Postcode Tracking our customers are able to reduce the amount of inbound calls to their office as their own clients can track the delivery themselves by using their postcode. All of our software can be integrated in various ways directly into your own computer systems. We are able to receive jobs in various ways from direct integration, Export/Import procedures and CSV File Transmissions. Browns Distribution is an Award Winning ISO accredited business. The entire customer service experience is one of the areas that sets us apart from our competitors. Our Software has won numerous awards over the years from “Green Awards” to “Technology Innovation Awards” and we pass these benefits to our customers. Our Online Job Portal gives our customers complete
control of the delivery process. Utilising the very best in vehicle telematics we are able to offer an unrivalled flow of information to the finger tips. Our systems can be tailored around your specific requirements and managed by yourself. We are able to give you complete control.
Expert IT Systems
The use of our online portal gives complete visibility to our customers. A fresh dynamic package including an online carbon calculator that allows clients to monitor deliveries in real time!
We are able to provide a fully managed online Archivist system that stores all of your delivery history, proof of deliveries, Digital Signature Captures and Reports accessible online. All of our software is web-based and PC friendly. As it is web-based there is no requirement for installing software and system parameters do not need to be altered. From booking a job customers are able to produce their own barcoded labels, various manifests and reports that are all able to be printed on a normal office laser printer.
I am delighted with the
New Tracking Service. I give
my customers the job number
on despatch so I no longer receive
telephone calls asking where the
delivery is. Your drivers are also the
most helpful in the business!
Ann Haigh
Customer Service Manager
Click here to contact Browns and move your distribution forward today
- Registered Office: Browns Distribution, Ravensdale, Tunstall, Stoke-on-Trent, Staffordshire, ST6 4NU
Palletised Distribution Services. Sameday pallet collections. Next Day Pallet Delivery.
